What am I going to do?

Next question... "What are you going to do when you get there?"

Well at first I'll take a little time to acclimate. I'll get signed up in an ulpan (intensive language program - 5 hours a day, 5 days a week for 5 months). Once I get into a normal routine, I can really get to work. We have several things we are working on that will keep me busy.

Our first endeavor is that we are building a specialty medical and dental clinic. There is a shortage of specialists in Israel and we have designed this project to bring 450 doctors and dentists to Israel with their families or friends every year. Once this is built we will use this as a showcase to sell technology to other organizations in Israel. So, I'll oversee the construction and at the same time meet with local doctors and dentists to form relationships to get them to refer into our practice when it is open.

We perform a service known as Remote Managed Services. This support program allows us to monitor and maintain all the computing devices in the client's office. It allows us to ensure updates and patches are kept current and allows us to proactively effect repairs and adjustments before they cause components to fail and impact the productivity of the users. Since we don't want to impact the users, many times the work needs to be done when they are not in their offices. With our new office in Israel we will be 7 hours ahead of most of our clients and can work on their systems during daytime hours in Israel.

We offer our clients internet backup of their data. We load backup software on any machine that needs to be backed up and during the evening hours the backup occurs over the internet securing their data in our secure backup repository (currently in a bank vault). We have a second repository that is currently located in the same vault that we will relocate to the Israel facility to offer a higher level of data security for our clients by hosting their data on more than one continent.

We will supplement our call support capabilities by offering live answering of calls from both offices across the overlapping time zones. This means we will answer the phone from 2am to 5pm in the Eastern Time Zone and 9am to Midnight in Israel. We will be able to offer better support for both locations as if we were one.

There are some other leading technologies that we maintain expertise that we will include in our offerings as time permits. We get to them all but probably not on day one. They include voice technologies, security solutions, data center design, power solutions, cooling solutions and many others.

So, now you know... I won't be bored when I get there. I'll find some time to make friends and have a little fun too!